‍The Problem: Metal America was fighting their payroll provider instead of scaling

Blake is the co-founder of Metal America, a fast-growing metal buildings brokerage company. With a team of 70+ employees and plans to scale to several hundred people and tens of millions in revenue this year, Metal America was running payroll, benefits, and global payments through Gusto, and it was starting to buckle.

The breaking point came down to two problems Blake kept running into:

• Customer support. Blake couldn’t get responses when he needed them. When issues came up (and at their rate of growth, issues came up constantly) it felt like no one at Gusto had his back.
• Compliance. Gusto was outsourcing a significant portion of their compliance work to a third-party vendor Blake didn’t trust, and charging add-on fees for the privilege. For a company hiring fast and expanding globally, this was costing real time and real money.

“The compliance motion at Gusto was brutal. It was slow, it was expensive, and it was farmed out to a vendor that didn’t know our business,” Blake said.

That’s when he found Bolto.

Solution

Bolto ran a full-scope migration off Gusto covering payroll, global payments, and benefits administration.

The migration moved fast. Over the course of 15 days, Bolto transitioned all 70+ Metal America employees onto its platform, preserved historical payroll and tax data for continuity, and set up the global payments infrastructure the company needed as it expanded its footprint.

“I told the Bolto team, if they could get me even half-way decent customer support, I’d switch. They’ve blown that out of the water.” Blake said.

Benefits administration was consolidated onto Bolto at the same time, eliminating the fragmented tooling Metal America’s lean people ops team had been patching together.

Consolidating global payroll, payments, and benefits on Bolto

With Bolto’s all-in-one platform, Metal America no longer has to cobble together payroll, global payments, benefits, and compliance across multiple vendors. Everything runs through a single system, and every support conversation goes to a team that knows the account.

“We were paying Gusto to create compliance work for us. With Bolto, compliance is just handled. That’s what I wanted the whole time."

Metal America is now paying employees globally through Bolto and running the full stack of people operations on a single platform built to scale with them.

Results

Blake has consolidated Metal America’s HR stack, replaced a compliance motion that was costing the company time and money, and secured a support relationship that actually responds, all while the company prepares to scale to several hundred employees this year.

Migration was completed in 15 days with zero disruption to payroll cycles. Metal America is now positioned to grow into its huge revenue targets without re-platforming again.